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Operations & Management - Page 9 | QSR Pro
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Operations & Management

Drive-thru, kitchen efficiency, food safety, labor, inventory

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Operations & Management
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November 2025

Why QSR Brands Are Betting Big on Smaller Formats

Taco Bell Defy, Chipotle Digital Kitchens, McDonald's CosMc's, and Chick-fil-A drive-thru-only tests all point in the same direction: the 4,000 square foot QSR box is giving way to 1,200 to 2,000 square foot formats that cost less to build, staff, and operate.

QSR Pro Staff•9 min read
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