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Popular Articles

The most-read analysis and research across QSR Pro. See what operators, franchisees, and investors are reading right now.

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Category:AllFinance & EconomicsIndustry AnalysisMarketing & GrowthOperations & ManagementPeople & CultureTechnology & Innovation
61 articles|645 total published
marketing
Marketing & Growth

How Wendy's Won Twitter and What Other QSR Brands Can Learn

The snarky social media strategy that turned Wendy's into a Twitter powerhouse. Real engagement numbers, failed copycats, and the disciplined execution behind the roasts.

MAR 20, 2026 · 10 MIN READ
marketing
Marketing & Growth

McDonald's CosMc's Failed. The Drinks Didn't.

McDonald's shuttered its CosMc's spinoff in May 2025 after 18 months, but the beverages that concept tested are now heading to 500-plus McDonald's locations and a planned national McCafe rollout. The story of how a failed brand became a beverage growth engine.

MAR 24, 2026 · 7 MIN READ
marketing
Marketing & Growth

The Premium Menu Arms Race: How QSR Chains Are Using Upscale LTOs to Fight the Traffic Slump of 2026

With traffic flat to negative across most QSR segments, major chains have pivoted to premium limited-time offerings to drive average check and generate headlines. McDonald's Big Arch, Burger King's Steakhouse Whopper, and a string of elevated seasonal items signal a new strategic playbook for a consumer base that won't give up restaurant visits but increasingly expects more.

MAR 24, 2026 · 8 MIN READ
marketing
Marketing & Growth

The CEO Burger War: How a Viral Video Turned Into Fast Food's Biggest Marketing Moment

McDonald's CEO Chris Kempczinski posted a promotional video for the new Big Arch that promptly went viral for all the wrong reasons. What happened next became a masterclass in competitive marketing opportunism, and somehow the burger still beat sales expectations.

MAR 24, 2026 · 9 MIN READ
marketing
Marketing & Growth

Starbucks Rewards Backlash: The Loyalty Restructuring Every QSR Operator Should Study

Starbucks cut earning rates for base-tier members by at least 25% on March 10, 2026, and the backlash was immediate. With 34 million U.S. members watching, every QSR chain running a loyalty program just got a live case study in what not to do.

MAR 24, 2026 · 7 MIN READ
marketing
Marketing & Growth

Yum Brands Releases First-Ever Food Trends Report: What 59,000 Restaurants See Coming

Yum Brands published its first Food Trends Report, pulling data from Taco Bell, KFC, Pizza Hut, and Habit Burger Grill across 59,000 locations. The report spotlights craveable drinks and sauce customization as the next traffic drivers, offering operators a data-backed lens on where consumer demand is heading.

MAR 24, 2026 · 6 MIN READ
marketing
Marketing & Growth

Burger King's 7.4% Traffic Surge: How Tom Curtis Turned Executive Authenticity Into a Marketing Weapon

Burger King's brand president gave out his personal work phone, fielded 30,000 customer messages, and aired a 90-second Oscars spot to nearly 20 million viewers. The result: restaurant visits up 7.4% year-over-year. Here's how the campaign worked and what other operators can learn from it.

MAR 24, 2026 · 6 MIN READ
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