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Popular Articles

The most-read analysis and research across QSR Pro. See what operators, franchisees, and investors are reading right now.

All TimeThis MonthThis Week
Category:AllFinance & EconomicsIndustry AnalysisMarketing & GrowthOperations & ManagementPeople & CultureTechnology & Innovation
97 articles|645 total published
operations
Operations & Management

H-2B Visa Cap Hit Early: Why QSR's Summer 2026 Staffing Crisis May Be the Worst Yet

The H-2B visa cap for the second half of fiscal year 2026 closed on March 10, well before summer peak season arrives. For QSR operators already fighting a structural labor gap, that cutoff date carries real operational weight.

MAR 24, 2026 · 8 MIN READ
operations
Operations & Management

Portillo's Strategic Reset: How a Chicago Icon Choked on Its Own Expansion

Portillo's raised $466 million in its 2021 IPO on promises of 920 locations. Four years later, the stock has lost 90% of its value, a CEO is gone, and an activist investor forced a full strategic pivot. The story of what went wrong is a lesson every regional chain operator needs to read.

MAR 24, 2026 · 9 MIN READ
operations
Operations & Management

Johnny Carino's Bets Its Future on a Bar-Forward Prototype. Here's the Strategy.

The nearly 30-year-old Italian casual dining chain is debuting a 6,000 square foot bar-forward prototype in Laredo, Texas. With 20 draft beers, craft cocktails, and fire pits, it's a bet that beverage-driven traffic can reverse casual dining's structural decline.

MAR 24, 2026 · 6 MIN READ
operations
Operations & Management

Why QSR Drive-Thru Times Are Getting Worse, Not Better

Average drive-thru service times have climbed past 370 seconds at many major chains, according to Intouch Insight and SeeLevel HX studies. Despite billions spent on technology, the line is moving slower. Here is why.

MAR 20, 2026 · 8 MIN READ
operations
Operations & Management

USDA Proposes Faster Poultry and Pork Line Speeds, and QSR Operators Should Pay Attention

The USDA's proposed increase in poultry and pork slaughter line speeds could expand supply capacity at a moment when food costs are climbing. For QSR chains that rely on chicken and pork as their primary proteins, the regulatory shift carries real implications for procurement costs and supply chain stability.

MAR 24, 2026 · 6 MIN READ
operations
Operations & Management

DoorDash Launches Emergency Fuel Relief as Iran Conflict Sends Gas to $4 a Gallon

DoorDash activated an emergency fuel relief program on March 23 as gas prices hit $3.98/gallon nationally, up 35% in one month. The oil price shock from the Iran conflict is sending delivery costs surging across the restaurant supply chain.

MAR 24, 2026 · 5 MIN READ
operations
Operations & Management

No Tax on Tips: What the Federal $25,000 Exemption Means for QSR Operators

The One Big Beautiful Bill Act introduces a $25,000 federal income tax exemption on tips, triggering a cascade of state copycat bills and mandatory payroll system changes. Here is what QSR operators need to understand about compliance, worker pay, and the long game.

MAR 24, 2026 · 7 MIN READ
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