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Popular Articles

The most-read analysis and research across QSR Pro. See what operators, franchisees, and investors are reading right now.

All TimeThis MonthThis Week
Category:AllFinance & EconomicsIndustry AnalysisMarketing & GrowthOperations & ManagementPeople & CultureTechnology & Innovation
46 articles|645 total published
Chicken
People & Culture•March 2026

Chicken Salad Chick's Millennial and Gen Z Franchisee Surge Signals a New Franchise Model Preference

Chicken Salad Chick named Jill Thomas CMO as the brand reports a record 2025 with nearly 100 new franchise deals and a pipeline surpassing 300 units, driven by younger entrepreneurs seeking structured ownership.

QSR Pro Staff•7 min read•3
59
People & Culture•March 2026

Yum Brands After Gibbs: Chris Turner Inherits a 59,000-Restaurant Empire and an Unfinished AI Transformation

Chris Turner stepped into the Yum Brands CEO seat in October 2025 after three decades of operational DNA built by David Gibbs. A financial architect taking the wheel of the world's largest fast food company by unit count raises real questions about execution versus analysis, especially as Yum's AI bet scales toward 60,000 locations and Pizza Hut bleeds stores.

QSR Pro Staff•7 min read•2
Restaurant
People & Culture•March 2026

The Restaurant CEO Pay Gap: What Top Chain Executives Earn vs. the Workers Serving the Food

When McDonald's CEO Chris Kempczinski earned $19.2 million in 2024, the crew members at the counter made around $14 an hour. That gap is wider than most industries, and it's becoming a real operational problem for chains struggling to hire and retain staff.

QSR Pro Staff•7 min read•2
2026
People & Culture•March 2026

The Restaurant General Manager Shortage Is the Real Labor Crisis of 2026

While the industry obsesses over hourly wages, GM salaries have surged 12% in a single year. The real labor crisis in QSR is not finding crew members. It is finding the experienced operators who can run a $2-3 million restaurant.

QSR Pro Staff•7 min read•1
2026
People & Culture•March 2026

QSR Hiring in 2026: What's Changed Since the Labor Shortage

Wages, benefits, scheduling tech, and applicant quality. The shortage didn't end - it restructured. Current state of the market and what actually works.

QSR Pro Staff•5 min read•1
2026
People & Culture•March 2026

QSR Diversity and Inclusion Report 2026

C-suite demographics, franchisee diversity, and DEI programs by chain. What's real vs performative, the wealth gap in franchise ownership, and which brands are actually changing.

QSR Pro Staff•8 min read•1
General
People & Culture•March 2026

The General Manager Crisis in QSR

GM turnover, compensation gaps, and burnout. Why this is the most important role in the restaurant, what's driving the talent shortage, and which chains are solving it.

QSR Pro Staff•8 min read•1
Women
People & Culture•March 2026

Women in QSR Leadership: Progress and Problems

Female CEOs, franchisees, and executives - the numbers and the stories. Why progress is slow, where barriers remain, and which chains are actually changing.

QSR Pro Staff•5 min read•1
Chili's
People & Culture•March 2026

Chili's Wants to Turn General Managers into Owners, and It Could Reshape Company-Operated QSR

CEO Kevin Hochman is studying a profit-sharing ownership model for GMs modeled on Texas Roadhouse's managing partner structure. If it works, it could redefine unit-level leadership across company-operated chains.

QSR Pro Staff•7 min read•1
75
People & Culture•March 2026

Popeyes Appoints Chris Padoan as COO, Expands Field Team 75% in Turnaround Push

Restaurant Brands International named Burger King veteran Chris Padoan as Popeyes COO and expanded the chain's field operations team by 75%, the latest moves in a turnaround effort after four consecutive quarters of same-store sales declines.

QSR Pro Staff•6 min read•1
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