Southern-style chicken and biscuits chain
A new benchmark study of 168 restaurant brands and 94,000 locations reveals a stark gap between AI enthusiasm and measurable results. Nearly three-quarters of operators are investing in AI, but fewer than one in ten report meaningful impact on operations or guest experience.
March 25, 2026
Audivi AI and Quail Digital have announced a global partnership that ships voice AI ordering software pre-loaded onto Quail's drive-thru hardware platform. The move targets the integration complexity that has kept mid-market and independent operators on the sidelines of voice AI adoption, and signals a broader shift in how the technology reaches the market.
March 24, 2026
Bojangles has deployed Hi Auto's voice AI system across nearly 500 locations, maintaining 96% order accuracy at scale and cutting drive-thru employee workload by a third.
March 24, 2026
McDonald's is doubling down on breakfast with $1 McMuffin promotions and a $4 McValue 2.0 meal launching in April, while Wendy's quietly pulled back on breakfast hours in weaker markets. Understanding who's winning the morning daypart, and why it matters to your bottom line.
March 24, 2026
Bojangles expanded made-from-scratch all-day breakfast to every standalone location on March 12, 2026. Here is what the move means for unit economics, kitchen operations, and the broader daypart war.
March 24, 2026
McDonald's is overhauling more than 27,000 drive-thru locations worldwide with multi-lane designs, AI-powered ordering, dynamic menu boards, and mobile pickup lanes. With drive-thru accounting for 70% of U.S. sales, the redesign is the operational centerpiece of the Accelerating the Arches strategy.
March 24, 2026