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All Articles

Deep research, analysis, and insight for the quick service restaurant industry.

645 articles published

AllFinance & EconomicsIndustry AnalysisMarketing & GrowthOperations & ManagementPeople & CultureTechnology & Innovation
Showing 181–198 of 645
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000
Technology & Innovation•March 2026

Sidewalk Delivery Robots Just Hit 2,000 Units Across 20 Cities. The Economics Are Starting to Work.

Serve Robotics reached 2,000 deployed sidewalk delivery robots across 20 cities by the end of 2025, a 20x increase from the prior year. With a 99.8% delivery completion rate, 4,500 merchant partners, and a new White Castle partnership through Uber Eats, autonomous last-mile delivery is shifting from experiment to operational reality for QSR brands.

QSR Pro Staff•8 min read•3
Chili's
Industry Analysis•March 2026

Chili's Just Posted Six Straight Quarters of Double-Digit Sales Growth. Fast Food Should Be Worried.

Something unexpected is happening in American dining: a sit-down restaurant chain with table service is beating fast food at its own game. Chili's has posted six consecutive quarters of double-digit same-store sales growth, driven by a $10.99 combo that directly competes with McDonald's and Wendy's value meals. For QSR operators, the implications are serious.

QSR Pro Staff•7 min read•6
Popeyes
Industry Analysis•March 2026

Popeyes Is in Trouble: Sales Down Four Straight Quarters, Its Biggest Franchisee Just Filed Bankruptcy

Six years after the chicken sandwich that broke the internet, Popeyes is facing a very different kind of attention. Same-store sales fell for four consecutive quarters in 2025, and Sailormen Inc., one of the chain's largest franchisees with 136 locations across Florida and Georgia, filed Chapter 11 in January 2026 with $342 million in liabilities against $232 million in assets.

QSR Pro Staff•7 min read•1
2025
Finance & Economics•March 2026

Chipotle Lost Traffic Every Quarter in 2025. Its 2026 Playbook Bets on Protein, Not Price Cuts.

Chipotle posted its first negative annual same-store sales since 2016, with traffic declining in all four quarters of 2025. Rather than join the industry's value meal arms race, the chain is betting on protein premiums and a stepped-up LTO calendar to win customers back. The strategy is a high-stakes test of whether brand equity can outweigh price sensitivity in a softening consumer environment.

QSR Pro Staff•8 min read
27
Operations & Management•March 2026

McDonald's Is Rebuilding 27,000 Drive-Thrus for a Multi-Lane, AI-Powered Future

McDonald's is overhauling more than 27,000 drive-thru locations worldwide with multi-lane designs, AI-powered ordering, dynamic menu boards, and mobile pickup lanes. With drive-thru accounting for 70% of U.S. sales, the redesign is the operational centerpiece of the Accelerating the Arches strategy.

QSR Pro Staff•7 min read•1
2028
Industry Analysis•March 2026

Restaurant Brands International's 2028 Growth Algorithm: Can Burger King, Tim Hortons, and Popeyes Deliver?

RBI has reaffirmed its target of 8%-plus organic operating income growth through 2028 and plans to return $1.6 billion to shareholders in 2026. With Burger King's turnaround still proving itself, Tim Hortons expanding internationally, and Popeyes moderating, the question is whether the math works.

QSR Pro Staff•8 min read
2026
People & Culture•March 2026

The Restaurant General Manager Shortage Is the Real Labor Crisis of 2026

While the industry obsesses over hourly wages, GM salaries have surged 12% in a single year. The real labor crisis in QSR is not finding crew members. It is finding the experienced operators who can run a $2-3 million restaurant.

QSR Pro Staff•7 min read
Biometric
Technology & Innovation•March 2026

Biometric Drive-Thru Payment Arrives: Facial Recognition and Palm Scanning Reshape QSR Checkout

Steak 'n Shake has deployed biometric payment at over 300 locations. Whataburger is piloting palm vein scanning. As QSR chains race to shave seconds off drive-thru times, biometric checkout promises sub-5-second transactions, but privacy laws and consumer trust remain open questions.

QSR Pro Staff•8 min read•1
$20
Finance & Economics•March 2026

California's $20 Fast Food Wage: One Year of Hard Data on Jobs, Prices, and Automation

One year after California raised its fast food minimum wage to $20 per hour, a UCSC study and franchise-level data reveal the real costs: 12% fewer labor hours at McDonald's locations, 8-12% menu price increases, and an acceleration of automation investment across major chains.

QSR Pro Staff•7 min read•1
14
Operations & Management•March 2026

McDonald's Best Burger Initiative: A Quality Overhaul Across 14,000 U.S. Locations

McDonald's is rolling out its Best Burger program to every U.S. market by the end of 2026. The initiative overhauls cooking methods, seasoning, and bun preparation across 14,000 locations. It is the most ambitious quality push since the Made for You system two decades ago.

QSR Pro Staff•8 min read•1
Restaurant
Operations & Management•March 2026

The Restaurant Labor Cliff: Why the Workforce Shortage Will Get Worse Before It Gets Better

The restaurant industry still needs 200,000 workers to reach pre-pandemic staffing levels. Rising minimum wages, tighter immigration enforcement, and shifting generational expectations are making the gap harder to close. Automation is no longer optional.

QSR Pro Staff•12 min read•1
42
Finance & Economics•March 2026

The Restaurant Profitability Paradox: 42% Lost Money in 2025 Despite Record Revenue

The restaurant industry is projected to hit $1.55 trillion in sales in 2026. But 42% of operators lost money last year. The gap between top-line growth and bottom-line reality is the defining challenge of this era in foodservice.

QSR Pro Staff•9 min read•1
$4
Finance & Economics•March 2026

McDonald's April Value Reset: $4 Breakfast Deals and the New Math of Fast Food Pricing

McDonald's is rolling out a $4 breakfast meal deal and sub-$3 menu items in April 2026. For franchisees already squeezed by costs 35% above pre-pandemic levels, the move forces a hard conversation about traffic versus margin.

QSR Pro Staff•8 min read•1
Chick
Industry Analysis•March 2026

Chick-fil-A's Daybright Cafe Is Its Biggest Strategic Bet in Decades

Chick-fil-A is testing a standalone beverage concept called Daybright, its first venture outside the core chicken restaurant format. With Starbucks in turnaround mode and the U.S. specialty beverage market worth over $48 billion, the timing could not be better.

QSR Pro Staff•8 min read•1
$1.55
Finance & Economics•March 2026

The $1.55 Trillion Paradox: Record Restaurant Revenue, 42% of Operators Not Profitable

The National Restaurant Association projects industry sales will hit $1.55 trillion in 2026, an all-time record. Yet 42% of operators reported their restaurants weren't profitable in 2025. Understanding this disconnect is the defining challenge of the current operating environment.

QSR Pro Staff•8 min read
Drone
Technology & Innovation•March 2026

Drone Delivery Takes Flight: Inside Grubhub's New Jersey Pilot That Could Reshape QSR Logistics

Grubhub, Wonder, and drone manufacturer Dexa launched New Jersey's first drone food delivery program on March 18, 2026. The three-month pilot signals a potential turning point for QSR last-mile logistics, with implications for labor costs, delivery speed, and the gig economy model that most chains depend on today.

QSR Pro Staff•9 min read
2026
Industry Analysis•March 2026

CAVA's Q1 2026: The Fast-Casual Chain That Defied Gravity

While Chipotle missed estimates and Sweetgreen's stock cratered 27.7%, CAVA posted $331.8M in revenue and 10.8% same-restaurant sales growth in Q1 2026. Here's what the Mediterranean chain is doing differently and why it matters for the fast-casual sector.

QSR Pro Staff•8 min read
$8
Finance & Economics•March 2026

Jersey Mike's $8 Billion Gamble: Inside Blackstone's Franchise Growth Machine

Blackstone paid $8 billion for a majority stake in Jersey Mike's, making it one of the most expensive QSR acquisitions in history. Now the private equity giant is executing a textbook franchise growth play: 400+ new units in 2026, international expansion into the UK and Ireland, and whispers of an IPO before the decade ends.

QSR Pro Staff•9 min read
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