The Franchisee-Franchisor Relationship Crisis
Subway, McDonald's, and Burger King lawsuits exposing the power imbalance. Why franchisees are organizing, what's broken in the model, and which systems actually work.
The most-read analysis and research across QSR Pro. See what operators, franchisees, and investors are reading right now.
Starbucks cut earning rates for base-tier members by at least 25% on March 10, 2026, and the backlash was immediate. With 34 million U.S. members watching, every QSR chain running a loyalty program just got a live case study in what not to do.