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Popular Articles

The most-read analysis and research across QSR Pro. See what operators, franchisees, and investors are reading right now.

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technology
Technology & Innovation

Bojangles Scales AI Drive-Thru to Nearly 500 Stores With 96% Accuracy

Bojangles has deployed Hi Auto's voice AI system across nearly 500 locations, maintaining 96% order accuracy at scale and cutting drive-thru employee workload by a third.

MAR 24, 2026 · 6 MIN READ
finance
Category:AllFinance & EconomicsIndustry AnalysisMarketing & GrowthOperations & ManagementPeople & CultureTechnology & Innovation
645 articles|645 total published
Finance & Economics

Freddy's Frozen Custard Changes PE Hands: What Serial Buyouts Tell Us About QSR Franchise Valuations in 2026

The $700 million sale of Freddy's Frozen Custard from Thompson Street Capital to Rhône Group is the latest in a string of PE-to-PE restaurant deals. Here's what these transactions reveal about how private equity values QSR brands in 2026.

MAR 24, 2026 · 11 MIN READ
industry
Industry Analysis

Solo Dining Hits 47% of QSR Visits as the 'Me Economy' Reshapes Restaurant Strategy

Nearly half of all quick-service restaurant visits are now solo occasions, up from 31% four years ago. The chains adapting their menus, store formats, and loyalty tech to single-guest economics are pulling ahead.

MAR 24, 2026 · 6 MIN READ
industry
Industry Analysis

McDonald's Big Arch Gamble: Why the World's Biggest Chain Is Betting on Premium Burgers

McDonald's launched the Big Arch on March 3, but early traffic data tells a more complicated story. The premium burger generated just a 2.2% visit lift, far below recent LTOs. Here is what it means for the chain's strategy.

MAR 24, 2026 · 6 MIN READ
finance
Finance & Economics

Domino's Nine-Quarter Same-Store Sales Streak Reshapes the Pizza Category

Domino's posted 3.7% U.S. same-store sales growth in Q4 2025, extending a nine-quarter streak that has redrawn competitive lines across the $46 billion U.S. pizza market. As Pizza Hut sheds 250 locations and Papa John's winds down 300, the gap between the category leader and the rest of the field keeps widening.

MAR 24, 2026 · 8 MIN READ
technology
Technology & Innovation

CES 2026 Food Tech Roundup: Zero-Staff Stores, Robotic Baristas, and the Next Wave of QSR Automation

CES 2026 put zero-staff retail, robotic food prep, and AI-driven operations on full display. For QSR operators, the question isn't whether these technologies are coming -- it's how fast the unit economics will justify deployment.

MAR 24, 2026 · 7 MIN READ
people
People & Culture

Chicken Salad Chick's Millennial and Gen Z Franchisee Surge Signals a New Franchise Model Preference

Chicken Salad Chick named Jill Thomas CMO as the brand reports a record 2025 with nearly 100 new franchise deals and a pipeline surpassing 300 units, driven by younger entrepreneurs seeking structured ownership.

MAR 24, 2026 · 7 MIN READ
industry
Industry Analysis

Kitchen Robots Hit a Reality Check in Quick Service

Kernel is dead. Sweetgreen sold its robotics division. Chipotle's automated makeline is still in testing. The promise of fully automated QSR kitchens has collided with the messy realities of food production at scale.

MAR 20, 2026 · 6 MIN READ
industry
Industry Analysis

Taco Bell's RING Strategy: How Cantina Chicken and a $3 Million AUV Target Are Rewriting the QSR Playbook

Taco Bell posted 7% same-store sales growth in 2025 while most QSR chains struggled. Its RING strategy targets $3 million AUVs, $5 billion in Cantina Chicken sales, and 10,000 units. Here is how the chain plans to get there.

MAR 24, 2026 · 7 MIN READ
people
People & Culture

Popeyes Appoints Chris Padoan as COO, Expands Field Team 75% in Turnaround Push

Restaurant Brands International named Burger King veteran Chris Padoan as Popeyes COO and expanded the chain's field operations team by 75%, the latest moves in a turnaround effort after four consecutive quarters of same-store sales declines.

MAR 24, 2026 · 6 MIN READ
industry
Industry Analysis

Chipotle's Record Expansion Meets Margin Pressure: Inside the Q4 2025 Results and What They Signal for Fast Casual

Chipotle opened a record 334 restaurants in 2025 and grew revenue 5.4% to $11.9B, but restaurant-level margins contracted to 23.4%. The fast-casual leader faces a new equation.

MAR 20, 2026 · 8 MIN READ
technology
Technology & Innovation

The Death of the Dining Room: Why QSR Is Going Drive-Thru Only

MAR 20, 2026 · 7 MIN READ
finance
Finance & Economics

Why QSR Franchisees Are Going Bankrupt in 2026: The Hidden Crisis

Across the country, franchisees are quietly filing for bankruptcy, defaulting on loans, and walking away. Rising costs, margin compression, and overleveraged operators who can't service their debt. This is the crisis nobody's talking about.

MAR 20, 2026 · 9 MIN READ
finance
Finance & Economics

McDonald's Just Posted Its Best Quarter Since 2023. What Changed?

McDonald's U.S. same-store sales grew 6.8% in Q4 2025, the chain's best domestic quarter since Q3 2023. A value reset, seasonal promotions, and a recovery from last year's E. coli crisis all played into results that significantly beat Wall Street expectations.

MAR 24, 2026 · 8 MIN READ
industry
Industry Analysis

Starbucks' 1,000-Store Makeover and the Death of Pickup-Only

Starbucks is overhauling at least 1,000 North American locations by year-end while phasing out the mobile-order pickup stores it championed just two years ago. The reversal offers a case study in unit economics, brand identity, and when the digital-first playbook breaks down.

MAR 24, 2026 · 8 MIN READ
operations
Operations & Management

Bojangles All-Day Breakfast Goes Nationwide: What Operators Can Learn From the Boldest Daypart Bet of 2026

Bojangles expanded made-from-scratch all-day breakfast to every standalone location on March 12, 2026. Here is what the move means for unit economics, kitchen operations, and the broader daypart war.

MAR 24, 2026 · 7 MIN READ
technology
Technology & Innovation

Biometric Drive-Thru Payment Arrives: Facial Recognition and Palm Scanning Reshape QSR Checkout

Steak 'n Shake has deployed biometric payment at over 300 locations. Whataburger is piloting palm vein scanning. As QSR chains race to shave seconds off drive-thru times, biometric checkout promises sub-5-second transactions, but privacy laws and consumer trust remain open questions.

MAR 24, 2026 · 8 MIN READ
industry
Industry Analysis

Potbelly's Quiet Comeback: From Near-Extinction to 500 Shops and a $1.3M AUV

Potbelly will open its 500th shop in 2026, powered by a new parent company, a 40%-plus digital mix, and $1.3 million average unit volumes. Here is how a brand that once seemed headed for irrelevance engineered one of fast casual's quietest turnarounds.

MAR 24, 2026 · 8 MIN READ
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